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TTEC Digital Named NiCE Rising Star of the Year

Globe Newswire•12/11/2026•08:00 ET
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Key Highlights

  • ➤TTEC Digital named NiCE Rising Star of the Year in NiCE Channel Partner Awards
  • ➤NiCE partnership targets platform savings, higher CX transformation ROI, and AI self-service efficiency
  • ➤TTEC Digital selected as launch partner for NiCE AI Specialization Program
  • ➤NiCE CXone leverages integrated Cognigy capabilities for agentic and conversational AI

Expert Statements

Brad Scott, Vice president of TTEC Digital’s NiCE practice

“Being recognized as Rising Star of the Year underscores the momentum TTEC Digital has built as a strategic partner for enterprises transforming customer experience through agentic AI and the NiCE platform.”

Brad Scott, Vice president of TTEC Digital’s NiCE practice

“Our focus extends beyond technology implementation as we help clients reimagine the end-to-end customer journey, accelerate time to value, and translate innovation into measurable business outcomes at scale.”

Brad Scott, Vice president of TTEC Digital’s NiCE practice

“The depth of our technical expertise and cross-platform integration within the NiCE and Cognigy ecosystem, combined with the speed at which we continue to expand our capabilities and deliver value for our clients, is what differentiates TTEC Digital in the market.”

Dorothy Copeland, Chief partner officer, NiCE

“Big ideas move faster when the right partners put them into action, and this year’s NiCE Channel Partner Award winners are transforming ambition into momentum.”

Dorothy Copeland, Chief partner officer, NiCE

“TTEC Digital earned Rising Star of the Year by opening new markets, accelerating enterprise growth, and helping customers turn complex transformation into measurable progress.”

Dorothy Copeland, Chief partner officer, NiCE

“Their achievements reflect what becomes possible when deep expertise, bold thinking, and powerful technology come together.”

AUSTIN, Texas, Nov. 12, 2026 (GLOBE NEWSWIRE) -- TTEC Digital, one of the largest pure-play customer experience (CX) solutions partners for data, AI, and security, today announced that TTEC Digital has earned NiCE Rising Star of the Year in the NiCE Channel Partner Awards. The award recognizes a partner that built early momentum through fresh capabilities, commitment, and customer-focused execution.

“Being recognized as Rising Star of the Year underscores the momentum TTEC Digital has built as a strategic partner for enterprises transforming customer experience through agentic AI and the NiCE platform,” said Brad Scott, vice president of TTEC Digital’s NiCE practice. “Our focus extends beyond technology implementation as we help clients reimagine the end-to-end customer journey, accelerate time to value, and translate innovation into measurable business outcomes at scale. The depth of our technical expertise and cross-platform integration within the NiCE and Cognigy ecosystem, combined with the speed at which we continue to expand our capabilities and deliver value for our clients, is what differentiates TTEC Digital in the market.”

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