UPS Unveils UPS Secure Commerce for End-to-End Protection Against Fraud, Revenue Loss and Business Disruption
Business Wire•30/09/2026•09:00 ET
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Key Highlights
- ➤UPS (UPS) launches UPS Secure Commerce supply chain risk-management suite
- ➤UPS Secure Commerce combines InsureShield, Parcel Pro and CommerceShield solutions
- ➤UPS protected 1.4 million shippers and insured 62 million packages in 2025
- ➤97% of UPS claims were resolved in five days or less in 2025
Expert Statements
Bala Subramanian, Chief Digital and Technology Officer of UPS
“Commerce is becoming more connected, more digital and more complex,”
Bala Subramanian, Chief Digital and Technology Officer of UPS
“Today’s businesses need more insights and visibility to make real-time decisions that help them better manage supply chain risk.”
Bala Subramanian, Chief Digital and Technology Officer of UPS
“With UPS Secure Commerce, we are bringing together decades of data and expertise – with our agentic Artificial Intelligence – to help customers move from reactive to proactive supply chain management.”
Brett Hutchinson, Co-founder of apparel brand Buru
“Trust is either reinforced or lost with each order.”
Brett Hutchinson, Co-founder of apparel brand Buru
“With the help of UPS, premium risk solutions became a framework for real-time reputation management, giving our team the confidence to act first for the customer and reconcile the claim afterward.”
Bala Subramanian, Chief Digital and Technology Officer of UPS
“With UPS Secure Commerce, we’re protecting more than just the package,”
Bala Subramanian, Chief Digital and Technology Officer of UPS
“We are empowering businesses to protect revenue, strengthen customer trust and make more confident decisions during each step of the supply chain journey.”
UPS Unveils UPS Secure Commerce for End-to-End Protection Against Fraud, Revenue Loss and Business Disruption
Built on decades of proven solutions, industry-leading offerings help customers take greater control of their supply chains and ship smarter across carriers and modes of transportation
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