Vonage Extends Omnichannel Messaging Platform with Email API, Now Available Within the Vonage Messages API

Fredrik Gessler, Head of Product Management, API, at Vonage

“Today's enterprises need to reach customers on the right channel at the right moment, and with 58 percent of people checking their email before they even open social media or the news, email remains one of the most powerful first touchpoints available.”

Fredrik Gessler, Head of Product Management, API, at Vonage

“By bringing email into the Vonage Messages API, we're giving businesses the tools to simplify their omnichannel strategy, reduce integration complexity, and deliver the frictionless experiences their customers expect; all from one platform they already know.”

Andrew Craig, CEO, Chatti

“Vonage gives us the flexibility to deliver a truly omnichannel communications solution to our customers through a single platform.”

Andrew Craig, CEO, Chatti

“With SMS, MMS, RCS, WhatsApp, and now email available through the Vonage Messages API, we can simplify the integration experience while helping businesses engage their customers on the right channel at the right time.”

Andrew Craig, CEO, Chatti

“The addition of email further strengthens our omnichannel offering, enabling us to build intelligent failover workflows and help ensure critical customer communications are delivered reliably.”

Ryohei Shinokura, General Manager, KDDI Web Communications

“As a trusted partner to Vonage for Japanese enterprises, we’ve seen first-hand how businesses here demand reliable, flexible communications that meet customers where they are.”

Ryohei Shinokura, General Manager, KDDI Web Communications

“The addition of email to the Vonage Messages API is a significant step forward.”

Ryohei Shinokura, General Manager, KDDI Web Communications

“Email remains a cornerstone of business communications in Japan, and having it unified within the same platform as SMS, RCS, and WhatsApp means our customers can build truly seamless omnichannel experiences without the complexity of managing multiple integrations.”

Ryohei Shinokura, General Manager, KDDI Web Communications

“This expansion strengthens our ability to deliver world-class CPaaS capabilities to the Japanese market and helps our customers communicate with confidence, at scale.”