WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization
Business Wire•20/10/2026•09:00 ET
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Key Highlights
- ➤85% of organizations face internal barriers to B2B payment modernization
- ➤Nearly two-thirds increased digital payment use over the past year
- ➤94% of organizations use or plan to adopt AI across payments
- ➤44% plan to adopt agentic AI within two years
- ➤Fraud affected over a quarter of surveyed organizations in six months
Expert Statements
Eric Frankovic, President of Corporate Payments at WEX
“Financial leaders understand that payments drive organizational value, both as a revenue generator and a strategic growth lever, but having the tools to realize that potential remains a major hurdle.”
Eric Frankovic, President of Corporate Payments at WEX
“Today’s most innovative leaders recognize the question facing their organization is no longer whether to modernize, but how fast they can get there.”
WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization
New report highlights how security risks, fraud concerns, and implementation friction stall digital payment adoption despite growing momentum
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